security guard app Archives - Page 8 of 11

Game Changing Security Guard App Updates Coming Soon

Security Guard App on September 21, 2022

We at Security Guard App are all set to release brand new updates that’ll contain new features and various new improvements. They will provide more flexibility to let you take security guard operations to the next level. Let’s take a look at each.

Security Guard App Updates:

New Chat Module: A brand new chat module will be made available on the web app for admins, security guards, and clients to chat from any browser in real time with others using the mobile app.

Manage Post Sites: The admin will be able to add multiple post sites working from the desk of the office or anywhere else to ensure security guard services aren’t delayed for a new or an existing client.

Manage Post Orders: Creating and sharing post orders from a browser will be soon made possible. Admins will seamlessly be able to create them from the web app and share them instantly with the security guards on client sites.

Update Company Profile: Your company’s admin will soon have the ability to easily add company details – your story, your objective, your aim etc. using any web browser on the Security Guard App for better clarity.

Edit Personal Profile: Security Guard App will also enable the security guards to view and edit their own profiles using the web browser hassle-free.

Submit & Share Reports: The security guards will soon also be allowed to submit reports as well as email their reports right using a web browser. This will enable them to be more productive with greater accuracy.

Check-In/Out Guards: Using the browser, the admins and supervisors will also soon have the ability to check in and out guards when they might not be able to use their mobile app or for any miscellaneous reason.

Sign Up Process: With this update, every security guard company and security guard will be enabled to use credit cards to sign up for the Security Guard App and build their security guard team on their terms.

Add Multiple Companies: The admins will soon be allowed to add multiple companies and create multiple post sites under them to expand the business and realize a higher growth rate.

New Settings:

New permission will be added to whether or not allow your clients to view the time logs. The admin will be allowed to enable and disable it for different clients as per your requirement.
Security guards checked in on a client site will be enabled to browse through the app simultaneously without getting checked-out.

Final Thoughts

With this update, the admins and the security guards will have the ability to do a lot more using the Security Guard App. This will make it easier for you to collaborate and manage your security guard workforce more profoundly than ever before. So, stay tuned for Security Guard App 1.6 updates coming soon.

Security Guard App: Making Site-Specific Post Orders Quickly Available

Security Guard App on August 24, 2022

Critical to running smooth security operations, post orders are an essential part of a security guard’s day-to-day activity. They contain vital information for security guards to understand their duties and how to carry out the patrol diligently and clients’ special requests.

Why Choose Security Guard App To Share Post Orders Live?

To ensure post orders are articulated clearly and shared live, you need a solution capable of doing it seamlessly. Security guard mobile app is one effective way of doing it. It further keeps the security guards on patrol engaged and boosts their productivity on-site significantly.

The clarity in post orders ensures there is no ambiguity regarding site tours and tasks are allocated as required. Security Guard App further enables the supervisors to update them in real-time and attach multimedia files for better clarity if needed.

Using the mobile app, the security guards can also acknowledge post orders instantly. Hence, enhancing guard accountability. Security guards can also log in from the security guard web app to access post orders and stay updated on them before they head out to patrol.

For more information, watch the post order video below:

Get Started With The Security Guard Mobile App Now!

If you are looking for a mobile app with the ability to share post orders live to achieve operational excellence? Try Security Guard App to help streamline your security guard operations effortlessly.

It’s a powerful app that makes the job of security guards easy. Security guard mobile app is an all-in-one solution they need. This top-rated app is built to set you apart from your competition.

Download it now on your Android and iOS devices. It’s available on both App Store and Play Store! For more information about the security guard mobile app, head to our website securityguard.app.

Eliminate Costly Errors With Security Guard App Time Clock

Security Guard App on July 1, 2022

When it comes to managing security guard operations, tracking time is one of the most critical factors vital for its success. Manual time tracking however is prone to mistakes and can hurt you in big ways. Investing in a time clock that automatically organizes all the time logs accurately and automatically helps deliver data in the palm of your hand has become absolutely necessary.

Security Guard App’s modern time clock is designed to do a lot more than just track your security guard’s time. It helps to streamline efficiency and improve the productivity of guards in day-to-day operations. Using it, you can track security guard’s:

Clock-In/Out
Break Time
Total Work Hours
Time Logs

For more info, let’s take a look at the video shared below.

Get Started With The Security Guard Mobile App Now!

Don’t let the crucial time clock data get lost in the day-to-day chaos of managing security operations effectively. Try Security Guard App to effortlessly keep track of the guards and their time on the client site.

It’s a powerful app that makes the job of security guards easy. Security guard mobile app is an all-in-one solution they need. This top-rated app is built to set you apart from your competition.

Download it now on your Android and iOS devices. It’s available on both App Store and Play Store! For more information about the security guard mobile app, head to our website securityguard.app.

Underrated Benefits Of An Integrated Real-Time Messenger

Security Guard App on June 2, 2022

Communication and collaboration are the souls of every security guard company. They are the foundation of a successful business environment and culture that large security guard companies have it all figured out. And now it’s about time that you figure it out too and maintain robust security guard client relationships. To that, a real-time messenger is key.

Though there is an array of ways for you, your guards, and clients to communicate, nothing works like a real-time messenger. Today they are designed to simplify business communication and eliminate the time-consuming process of communicating via email and other traditional ways.

Read on to learn 8 underrated benefits of adopting a real-time messenger for your security guard company.

Enhance Mobility & Accessibility

Great communication within a team starts with an accessible app. Security Guard App’s real-time messenger is all about that. It comes with accessibility built directly into it so your security guards have an optimized experience and uninterrupted conversations without any additional configuration or settings.

Connect Remote Team Members

Every real-time messenger’s ultimate motive should be to bring your company together, where everyone can effortlessly communicate and collaborate. Security Guard App’s messenger enables that and more via chat, keeping security guards across different locations connected in real-time.

Offers Real-Time Communication

The speed of communication plays a crucial role in a security guard company. The reason being, the job of security guards depends on the ability to quickly ask for and receive information. Security guard mobile app’s real-time messenger offers a great way to communicate in real-time between two users.

Have a Record Of The Conversations

Keeping a record of internal communication has been known to be a real performance booster. It’s also useful when you or your guards want to easily recall the specifics. Further, helping eliminate any miscommunication related to post orders, tasks, or schedules that may arise.

It Is Far Less Disruptive In Nature

Phone calls are great, but for security guards patrolling a client site, managing multiple calls can be difficult and distracting. Messaging, on the other hand, is naturally far less disruptive and much easier to juggle between chat windows. It is, therefore, a better alternative to making phone calls.

Help Boost Guard Productivity

Streamlining security guard operations and communication in a security team needs a capable mobile app of doing both. Security Guard App is one such app with both a mobile and security guard web app to both increase productivity and improve time management. Its real-time messenger specifically enables streamlining guards’ tasks and teamwork without compromising on security.

Supports Multimedia Communication

The best thing a real-time messenger can offer is the ability to share multimedia files immediately. It’s particularly useful when you want to make your communication crystal clear. After all, a picture is worth more than a thousand words. If you are looking for one such app, try Security Guard App’s real-time messenger.

Helps Promote Guard Engagement

Since security guards are meant to patrol different locations on a client site, a real-time messenger can also work as a great tool for team building. Messaging doesn’t have to be purely business-related. Guards can create a group where they can share personal information, exciting updates about their life and bond over it.

Bottom line: Try Security Guard App Messenger

Security Guard App offers a real-time messenger so you, your guards, and clients can connect and collaborate on a mobile app, whenever you need it. Best of all, Security Guard App is a free app for a single user, to begin with and increases productivity.

You can add multiple clients’ post sites and security guards to the app and pay only for the active users. Download the app today from App Store or Play Store to reap the benefits of an excellent working messaging app for your entire security guard company.

Security Guard Web App: Access Crucial Information On Your Desktop

securityguardapp on April 28, 2022

Security guard app is a user-friendly solution designed for security guards, security guard companies, and clients to streamline security operations hassle-free. Its intuitive mobile and web app makes collaborating with the security teams effortless.

If you are looking for a powerful mobile app for your guards to make their job easy, security guard mobile app is the all-in-one solution you need. Security guard web app, on the other hand, is the web version of the mobile app that is designed to let security guards, managers, and clients access it from a web browser to view crucial security operation details online.

Watch the video below to know all about the security guard web app.

Features Of Security Guard Web App

The Web App is at the heart of our system. The purpose of adding the Web App is to help supervisors, clients, and guards of the on-site activities. Here’s a list of features it includes:

Reports: View reports sent by guards and filter them to find needed reports quickly.
Post Orders: View the post orders shared o ensure guards work according to them.
Time Log: View the clock-in/out history by selecting the company name and date.
Live Map: View the post site live and zoom in and out to get a better view of it online.
GPS History: Take a look at the previous GPS tracking history of the guards.

Bottomline

Stay up-to-date with on-site performance using the web and mobile app of the Security Guard App. It provides full access to all the reports sent by security guards on patrol in real-time. You can track all guard tour patrols in real-time or refer to history without wasting time and do so much more.

The Secrets Of Delegating Security Guard Tasks Effectively – Part 2

securityguardapp on February 25, 2022

As a security manager, delegation is important. Yet, most security managers struggle with effective delegation of security guard tasks and responsibilities than any other skill required in their day-to-day work. While others often hold on to more than needed or simply begin to micromanage. Don’t be one of those security managers.

Delegating isn’t a straightforward process. It takes time and effort to master the art. To turn into one here are a few more secrets to up your game and learn to delegate better than you ever hoped for.

Establish A Clear Communication Channel

Open communication is and has always been the key to delegating security guard tasks effectively. For that, you’ll need to establish a communication channel ensuring the guard you are delegating to feels confident in asking questions and providing regular updates without feeling micromanaged. Security Guard App’s messenger and reporting module enables doing just that and so much more.

Allow For Failure While Being Patient

Delegating tasks is not an easy job, meaning that it might not always work. And when it doesn’t, don’t give up. Everything you fail at is rather an opportunity to be better at. And delegation is just a part of that. Hence allow it, not because you or your security guards might fail, because it enables you to experiment and empower the guards you’re assigning the tasks to.

Maintain A System Of Check

In addition to monitoring progress, a crucial step in the process of the delegation that’s often forgotten is delivering feedback. Don’t be afraid to do it. Whenever a task isn’t completed as assigned, offer constructive criticism to your security guards. They can use it to make changes the next time a similar task is assigned. On the other hand, ask your team if you provided clear instructions to determine if there’s anything you can do to better delegate in the future.

Recognize Success And Give Credit Where Due

After the delegated security guard tasks are seen through to completion, credit the ones who were behind it. Remember, it’s basic human nature to feel appreciated. Recognizing that success will only further ensure your team of security guards becomes more engaged and helpful in your future endeavors, making you more successful.

Practice And Get Better

When you initially start delegating security guard tasks, it’s tough. You will end up assigning tasks to the wrong security guard. And your workflow might not be as efficient as you would have thought. The only way to achieve perfection in this process is to listen to your security guards, learn from your mistakes, and not be afraid to make adjustments to improve. Practice will make you perfect.

Download the Security Guard App to make the necessary changes in your security guard operations today. It’s now available on both App Store and Play Store. For more information, please visit securityguard.app

The Secrets Of Delegating Security Guard Tasks Effectively – Part 1

securityguardapp on January 21, 2022

Delegation is one of the most important management skills that allow maintaining a smooth workflow. Doing it effectively, however, is not everyone’s cup of tea. Newly promoted security managers often struggle with it and feel overwhelmed with numerous responsibilities. While even the experienced ones at times fail to trust their security guards to work independently.

So, whether you’ve just been promoted or have been managing a security guard team for a while, learning how to delegate effectively without micromanaging can make all the difference. Here’s how to start delegating more effectively to cultivate a high-performing security guard team.

Know Exactly What And When To Delegate

It’s true that not all tasks can be delegated. This is why the first step to do it is to decide which tasks and responsibilities can be assigned to which guard on your security guard team. Take a look at the available security guards and ask yourself which one can do it better or you think this could be a teachable moment for any of them. Doing this will show you trust and value your team.

Choose The Right Guard For The Job

One of the keys to effective delegation is also understanding the strengths of everyone on your team. Because that will make delegating tasks easy after you’ve figured out what needs to be delegated. Take the qualification, skill set, experience, as well as schedule of your security guards into consideration and play to their strengths and goals. Once this is sorted and you’ve finalized your plan, start assigning the tasks to them.

Delegate Both Responsibility And Authority

Now that you’ve started assigning tasks to your security guards, do not forget to put your full trust in their capabilities to take each task on. The reason being, there is no point in delegating if you’re intending to micromanage your security guard team. If you intend to check on them every half an hour to see if they are doing their job as you would have wanted them to do it, it will not do any good for either of you.

Provide Context For Why You’re Delegating

If you are among those managers delegating tasks to the security guards out of the blue, providing a context for why you are giving them that responsibility can help. You can let them know why you chose them specifically and how you hope to see this help them grow. How the task is delegated to them is an opportunity to take on more responsibility or grow new skills. How motivating would that be?

Simply Define The Desired Outcome Clearly

Another way to delegate effectively lies in making your expectations crystal clear right from the beginning. For that, provide each and every detail of what you’d consider a high-quality output from your team. Then, if they fail to meet those expectations, re-align on what outcomes you were hoping to get out. Further, ensure they understand that you are counting on them to do better next time.

This list will help you get started to but isn’t the end to finding ways to delegate security guard tasks effectively. There are more to explore. Stay tuned to find out soon.

8 Rational De-Escalation Techniques Security Guards Must Know

securityguardapp on November 17, 2021

Having a plan prepared to deal with threatening situations can be beneficial. It can help minimize mistakes, keep security guards calm, and give them the confidence to mitigate any situation. But that’s not all. Being trained in de-escalation and implementing the de-escalation strategies is going to make all the difference to provide peaceful resolution.

For you, we’ve picked the top 8 de-escalation techniques all security guards must know.

Build Trust

The ability to build trust is a security guard skill that is deeply appreciated and recognized in the security guard industry. It is one of the simplest ways to resolve any conflict and de-escalate any situation after all. It may sound easy, but doing it can be extremely difficult. So, begin with showing compassion and respect to build trust. Once established, do not do anything to diminish it before conflict resolution.

Listen

Listening is more than letting angry people rant and yell. It is more about making them feel like they are actually being heard. It’s all they want. In order to do that you need to understand the most crucial rule of listening – do not interrupt. Give them the space to vent and air their grievances. Practice active listening – listen to understand and not reply to the angry person.

Deflection

In a high-stress situation, one of the most common ways that an angry person tries to control the conversation and himself/herself into a position of power is by using insults. A great way for you to not give them that leverage is by not acknowledging those comments. This will simply help change the topic of conversation by staying calm and composed and asking open-ended questions.

Empathize

Understanding an angry person is one thing but the ability to demonstrate an understanding of how the other person is feeling is called empathy. Practicing it is another great way to de-escalate tense situations successfully for security guards. This technique helps the angry person feel understood and feelings validated. Thus, allowing the angry person to reassess their action and stop immediately.

Apologize

There is no way of telling what you say to an angry person will set them off. Even those who have mastered de-escalation techniques may accidentally say things they are not supposed to. When you do, it’s important to recognize it and apologize. Apologize to also acknowledge that something wrong has happened. To further decrease hostility, remember to speak softly.

Clarify

Do you know that when emotions are heightened, especially anger, it interferes with our ability to think straight? And that’s exactly why the angry person you might encounter will have trouble articulating his/her thoughts. Therefore, seek clarification. Ask questions or paraphrase their statement to help the person clearly think about what he/she is actually saying.

Suggest

Giving orders or asking an angry person to follow demands isn’t going to go well no matter how well-spoken you are. When you find yourself in a situation that demands it, simply provide the person with a choice. This tactic will allow the person to unconsciously obey your commands and will be less likely to trigger combative responses.

Document

Documentation is a crucial part of every security guard’s job that makes all the difference at times. Well, in case of de-escalating a situation it turns violent, having detailed documentation can help later on in potential lawsuits or interactions with law enforcement. Security Guard App with guard access allows security guards to record audio, video, and pictures along with notes to ensure nothing’s left out.

Security Guard App is loaded with numerous other features that can help streamline your security operations on client sites. Download it now to get started for free.

9 Effective Ways To Build Trust Within Your Security Guard Team

Security Guard App on October 23, 2021

Why is trust critical to team success?

Today, whether you want to foster collaboration, drive engagement, or manage the never ending process of change, team success is crucial. To ensure that, having your security guard team members trust each other is essential.

When trust is present, they’ll step forward to do their best work, together, efficiently. Aligned around a common purpose, they’ll take risks, think out of the box, have each other’s back, and even communicate openly.

Despite how important it is, irrespective of the size of the security guard company, a lot of them struggle to build and sustain trust for the long term. So, here we are to help you build trust within your security guard teams with highly effective strategies.

How To Build Trust Within Your Security Guard Team?

Listen Before You Start Speaking

If you want your security guard team to understand you, be understanding yourself. Respect their time, their opinions, and their ideas. It doesn’t mean you have to agree with everyone, but when you honour their feelings, it helps build trust, and they feel safe to open up more often.

You can in fact encourage your security guards to make it a habit to first listen to the view of others with a motive to understand rather than just to reply. And that will help them go a long way.

Be The One Who Leads By Example

Another great way to build trust within your security guard team is leading by example. Always remember, your security guard team members are constantly watching you and taking cues from you. So take the opportunity to show them that you trust them. Show them what trust in others really looks like.

Acknowledge Guard’s Abilities And Skills

Every person has his or her unique strength and weakness. Similarly, so will the members of your security guard team. So, find the unique strengths and weaknesses of each one of them. Help them improve by working on it together and use those abilities for the good of your security guard company.

When you’ll trust your security guard team members’ abilities to make good decisions, you will reinforce trust in themselves, and encourage them to trust your decisions as well.

Set Realistic Goals For Everyone

Setting goals for your security guards can turn into a tricky task. Set goals for them that are too low, and they might feel you don’t trust them to develop. Set goals for them that are too high, and they will certainly question your judgement.

Hence, the key to resolving this problem lies in finding ways to challenge your security guard team members without overworking them. With the help of Security Guard App’s post orders you can easily achieve it and update them when needed in real-time.

Encourage Mutual-Serving Intentions

Encouraging your security guard team towards mutual success is crucial. The reason being, when employees start placing their personal agenda above the team, it breeds hostility and unhealthy competition.

Make sure your team is aware of the benefits from working together. Shape strategies that will work for your team and encourage them to work together as well as towards the security guard company’s mutual goals.

Give And Receive Constructive Feedback

If you do not give your security guard team members feedback after they have made a mistake, they might get an impression that it’s okay to repeat that same mistake again. Please don’t do that.

Be transparent by giving constructive criticism and positive feedback often. It will help them understand where you’re coming from and what your expectations are. You can also be transparent by admitting mistakes and being vulnerable with your security guards. This will show them that you’re not perfect either.

Don’t Play The Blame Game

Every mistake is a learning opportunity. But when you blame others you give up not only your power to change but also take the others power to do so. Therefore, step right away from the philosophy of blaming and shaming security guards for mistakes.

In fact, remember if you track your security guards’ mistakes but say nothing about their victories, you are technically begging for your best performing security guards to leave and only the most fearful ones to stay.

Promote A Culture Of Open Communication

Open communication is one of the most important aspects for building trust. Which is why you need to get everyone on your team talking to one another in an honest and meaningful way, meet regularly, so that all the security guard team members have a chance to talk about their progress in person even when Security Guard App’s reports and modules can easily do that, and discuss any problems that they are experiencing.

Discourage Micromanagement

Please do not micromanage. We cannot emphasise it enough because most micromanagement is rooted in distrust. And micromanagers are afraid of the fact that if they don’t manage the team members well, they will make catastrophic errors. When you are breathing down your team’s collective neck that’s exactly how productivity decreases and costs the security guard company its clients.

How do you build trust within your security guard team? Share us with your secrets to help others grow and streamline their security guard business.

8 Benefits Of Using Security Guard App During A Pandemic

securityguardapp on July 9, 2021

The COVID-19 pandemic has put a lot of businesses under enormous pressure to quickly adapt to the constantly changing conditions. To help them cope up with these changes, legit security guard companies have started relying on some form of technology to manage their client projects.

As a result, highlighting more than ever how numerous security guard companies can leverage on modern security platforms to continue running their operations seamlessly at the desired levels with a superior security strategy.

From keeping track of your security guards from a remote location to receiving guard tour reports, Security Guard App also ensures your clients enjoy the communication, accountability, and transparency they deserve.

To figure out more reasons as to why you should be using Security Guard App during this pandemic, let’s take a look at the top eight benefits in the infographic below.

If you are looking for a superior Security Guard App an intuitive mobile app is available on both Android & iOS platforms. If you haven’t downloaded it yet, head to securityguard.app and also to gain more insight.