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Liability Issues Security Guards Should Be Careful About

securityguardapp on February 15, 2022

The past couple of years has been interesting for the security guard industry. In the near future, the growing regulations are likely to increase. Simultaneously, the demand for guards has climbed in sectors such as retail and healthcare. This is the result of lockdowns, vaccine requirements, mask mandates, and other new elements in society.

That is why it is vital more than ever for security guard companies to pay more attention to liability issues. A small mistake from a security guard can lead to a big lawsuit, and that is not something security guard companies want to deal with. Let’s take a look at some of the liabilities that guards should be careful of in 2022.

Assault And Battery

This basically means that a security guard has harmed someone physically when trying to remove or subdue them. It is one of the most common issues mentioned in lawsuits against security guard companies. While state laws can differ, this can result in civil suits or criminal charges. For this reason, guards should always avoid violence.

But what to do when force is necessary to handle a situation? Remembering your training and proper understanding of the situation is necessary. Typically, security guards are allowed to use force that is minimally required to deal with the situation. Weapons of all sorts should be avoided unless it is necessary to save someone from getting hurt. In situations that are particularly dangerous, the actions of a security guard can fall under self-defense, minimizing the risk of liability.

Illegally Arresting Or Detaining

Security guards aren’t allowed to do things that law enforcement can. They are also not as protected from a lawsuit as law enforcement. Illegally arresting or detaining someone on a job is a common example of this. Falsely imprisoning someone carries serious liability risks.

Impersonating A Police Officer

This is an issue that can occur when guards interact with other people. Guards cannot and should not identify themselves as police officers or order someone like law enforcement. This is illegal and can cause trouble for the guard.

Firearm Training

Guards without current training and proper licensing should not use a firearm, period. This should not be included in their kit because using it can add to any potential liability issues.

Negligence During Altercations

If the actions of a security guard cause harm to someone through negligence, then the security guard company could become liable for his action. A typical example of this would be a security guard pushing people in his way to reach an incident and someone falling and getting hurt because of his push. Security guards need to maintain the safety of everyone around them, including someone they are trying to restrain.

Property Damage

Damaging the property while working can also lead to liability issues. The matter of relief is that, compared to injuries and related issues, this one is a relatively minor matter. Nonetheless, all property damage should be documented carefully in order to avoid misunderstandings.

Final Thoughts

A final note for security guard companies: if any accident occurs, corroboration is particularly valuable. That is why teams should do security patrols wherever possible. Security footage can be very useful when verifying what actually occurred. This type of evidence and testimony can be very helpful in dealing with lawsuits and other issues.

How To Implement Modern Tech Effectively In Private Security?

securityguardapp on August 27, 2021

A lot of security guard companies have come to rely on new technologies gradually over the years, but the COVID-19 pandemic changed everything. It played a crucial role in ensuring not only did morden security guard companies rely on technology to deliver reliable private security services but also the other companies still relying on traditional methods to embrace it.

However, any technology that isn’t used to its full potential is just a waste of money and that, in turn, can lead to inefficiency and confusion in operations. To help you avoid it like a pro, here are a few tips for you to follow to ensure you are being effective with the new technology.

Evaluate Your Tech Requirements

Before you start investing any resources into a new piece of technology for delivering extraordinary private security services, you should evaluate your technology requirement to ensure you are getting the right solution for your needs. Know whether you need a full-fledged guard tour system or an easy-to-use mobile-based tech? It is then you can expect your security guards to use it most effectively.

Ask Yourself The Right Questions

To ensure you are taking the right step forward, you will first need to think about how you can incorporate the new technology into your security guard operations. Asking yourself more such questions will make sure you make the most informed decision in this process.

Learn The Basics Of How It Works

Once you have found the right technology for delivering extraordinary private security services, and implemented into your daily operations, begin with learning the basics of how it works. Doing so will show your security guards that you are willing to learn with them and give them a standard to follow. Remember, effective change always starts with leadership.

Build Stronger Team Dynamics

Don’t know where to start learning about the new technology? But are your security supervisors or security guards already aware and well versed in using it? Turn to them. It will show them that you are willing to learn from them, and that can help build stronger team dynamics.

Explain Everyone It’s Benefits

Often with change comes resistance from people who are used to doing things a creation way, and that’s completely okay. This is why it becomes important to make every guard and supervisor involved in the process aware of how the new technology will benefit them.

So, don’t just announce it, communicate clearly and openly, but also educate everyone and provide helpful resources for them to learn more about it.

Train Security Guards On Tech

Asking already overloaded security guards to magically find time in their day to add training can be stressful. Thus, it will force them to put off learning new software for as long as possible. To avoid it, first, identify the standard operating procedures of using the technology and then make training a priority by allocating time and resources smartly.

Lastly, Ask For Feedback

The truth is that the tech you’ve implemented is going to impact everyone at your security guard company at some point. So, do not forget to ask your security guards to share their feedback on the new tech you’ve implemented. Doing that will ensure it meets the needs of your company while helping you uncover new issues.

Conclusion:

Embracing new technology in the private security industry has allowed security guard companies to stray away from the traditional approach to security, improving their bottom line. Therefore, when used properly, it can certainly make a huge difference. But before you implement it, there are a few vital things you need to consider and question your company’s requirements to enhance your private security services.

If you are looking for a cost-effective mobile-based technology, Security Guard App offers one such easy-to-use and navigate solution that security guards can get started with immediately to deliver desired results. Visit securityguard.app for more information

8 Benefits Of Using Security Guard App During A Pandemic

securityguardapp on July 9, 2021

The COVID-19 pandemic has put a lot of businesses under enormous pressure to quickly adapt to the constantly changing conditions. To help them cope up with these changes, legit security guard companies have started relying on some form of technology to manage their client projects.

As a result, highlighting more than ever how numerous security guard companies can leverage on modern security platforms to continue running their operations seamlessly at the desired levels with a superior security strategy.

From keeping track of your security guards from a remote location to receiving guard tour reports, Security Guard App also ensures your clients enjoy the communication, accountability, and transparency they deserve.

To figure out more reasons as to why you should be using Security Guard App during this pandemic, let’s take a look at the top eight benefits in the infographic below.

If you are looking for a superior Security Guard App an intuitive mobile app is available on both Android & iOS platforms. If you haven’t downloaded it yet, head to securityguard.app and also to gain more insight.

5 Greatest Benefits Of Custom Guard Tour Reporting

securityguardapp on May 13, 2021

Standard guard tour reporting can be tedious and frustrating as it often only scratches and offers surface-level data. You can only get a glimpse at the overall picture of the security threats at a client site and have the ability to only make certain decisions. If you want to dig deeper and discover the backing behind your decisions, fine-tune your guard tour reporting. To do that, there’s no better fit than custom guard tour reports for your security service’s needs.

Security Guard App’s guard tour reporting feature offers a variety of customizable reporting structures. It helps build reports that matter to connect the dots and get deeper insights. Why is it a better choice for a lot of small security guard companies? Find out more about it below.

Choose Metrics That Makes Sense

Since no two businesses are alike, standard guard tour reports won’t allow you to know everything needed to protect the client site. When they won’t just cut it for you to gain crucial client site data, you’ll need better reports to make a decision that’s right for your clients. With the Security Guard App’s custom guard tour reports, you’ll be able to choose the metrics that make the most sense to ensure utmost security on the client site.

Get Access To Only Crucial Data

Want to set yourself apart from your competitors? Security Guard App’s custom guard tour reporting feature provides small security guard companies that ability. Once you’ve set the metrics required in a custom guard tour report, using the guard access of the Security Guard App, the security guards can share the reports in real-time from a client site. And thus, you get access to crucially sensitive data live from on-site.

Perform Meaningful Analysis

Different goals enable defining success for different businesses differently. Custom guard tour reporting helps to identify different areas for quick wins and long-term goals. But that’s not enough. Along with a carefully curated presentation of findings, the data you receive via these custom reports will let you know what’s working for a particular client so you can duplicate the progress.

Make Evidence-Based Decisions

Often, standard guard tour reports only scratch the surface when it comes to identifying the security trends and looking for ways to improve or streamline security guard services. Creating custom guard tour reports aid in gaining actionable insights that can help security guard companies make better, evidence-based decisions for their valuable clients while improving their own bottom line.

Add Unique Value For Clients

Not all security guard companies have the resources to deliver custom guard tour reports to their clients. But when you do, ensure you utilize this feature to its full potential. Customer guard tour reports add a unique value to the client, giving them the ability to dive deep into the unique metrics that matter to them.

Conclusion:

Standard guard tour reports make mounting of guard tour data available which when needed to make the right decisions can leave you confused. Custom guard tour reporting, on the other hand, exists to condense everything into a digestible format with powerful metrics.

With the Security Guard App, begin to customize and build your own reports to set you apart from the rest. Get started by downloading it today. For more information visit us at securityguard.app.

Training Your Security Guards Is Crucial: Here’s Why

Security Guard App on February 19, 2021

Unreliable security guard companies often overlook the need to train their security guards, and that’s what makes their security services less efficient. When the security services of the security guard companies do not meet the requirement of the clients, no matter what actions are taken to resolve the problem, it deteriorates the overall client experience. Trained security guards amp up security patrol services that clients depend on.

Here’s a list of ways security guard training promotes the efficiency of security guards, let’s take a look.

Security guard training makes all the difference when it comes to deterring criminal activities on site. It equips the security guards with the observational skills required to identify and deal with suspicious behavior and technology like that of the Security Guard App to report it in real-time.
Training your security guards makes them more proficient. It further improves the way they communicate. Having dynamic personal and social skills is crucial in cultivating a relationship with the customer and employees of businesses that hire you.
Training is eventually what equips the security guards with the knowledge and expertise to identify and handle potential security threats on client sites. Because of it, your clients will be able to not only save money but also get new clients and retain the old ones.
Security guards frequently have to intervene when problems arise on client sites and become involved in risky situations. Security guard training ensures they can stay calm and de-escalate these situations effectively, preventing a potential violent outcome.
Not all security guards are familiar with what they are and are not legally allowed to do. The security guard training enables them to know the law, the rules, and regulations surrounding the arrest procedure. It helps them understand when situations call for an arrest, how to conduct one, and much more.
Security guards are often required to operate surveillance machines and alarms on the client site. Being trained in it and controlling traffic makes it easier for them to control and watch who goes in and out of promises while guarding the client site.
Security guard training is also strongly associated with the increased safety of the security guards. Trained security guards are less likely to be injured while on the job as they will be more conscious of the potentially hazardous situation they may encounter on client sites.

Security guard training helps security guards to be ready to quickly make intelligent decisions while under duress. It allows them to be more aware of the general operations of the client’s sites which they are protecting. Security guard training is crucial for every guard out there to not only secure client’s sites but also to maximize their overall performance.