9 Effective Ways To Build Trust Within Your Security Guard Team

Why is trust critical to team success?

Today, whether you want to foster collaboration, drive engagement, or manage the never ending process of change, team success is crucial. To ensure that, having your security guard team members trust each other is essential. 

When trust is present, they’ll step forward to do their best work, together, efficiently. Aligned around a common purpose, they’ll take risks, think out of the box, have each other’s back, and even communicate openly. 

Despite how important it is, irrespective of the size of the security guard company, a lot of them struggle to build and sustain trust for the long term. So, here we are to help you build trust within your security guard teams with highly effective strategies.

How To Build Trust Within Your Security Guard Team?

Listen Before You Start Speaking

If you want your security guard team to understand you, be understanding yourself. Respect their time, their opinions, and their ideas. It doesn’t mean you have to agree with everyone, but when you honour their feelings, it helps build trust, and they feel safe to open up more often.

You can in fact encourage your security guards to make it a habit to first listen to the view of others with a motive to understand rather than just to reply. And that will help them go a long way.

Be The One Who Leads By Example

Another great way to build trust within your security guard team is leading by example. Always remember, your security guard team members are constantly watching you and taking cues from you. So take the opportunity to show them that you trust them. Show them what trust in others really looks like. 

Acknowledge Guard’s Abilities And Skills

Every person has his or her unique strength and weakness. Similarly, so will the members of your security guard team. So, find the unique strengths and weaknesses of each one of them. Help them improve by working on it together and use those abilities for the good of your security guard company.

When you’ll trust your security guard team members’ abilities to make good decisions, you will reinforce trust in themselves, and encourage them to trust your decisions as well.

Set Realistic Goals For Everyone

Setting goals for your security guards can turn into a tricky task. Set goals for them that are too low, and they might feel you don’t trust them to develop. Set goals for them that are too high, and they will certainly question your judgement.

Hence, the key to resolving this problem lies in finding ways to challenge your security guard team members without overworking them. With the help of Security Guard App’s post orders you can easily achieve it and update them when needed in real-time.

Encourage Mutual-Serving Intentions

Encouraging your security guard team towards mutual success is crucial. The reason being, when employees start placing their personal agenda above the team, it breeds hostility and unhealthy competition.

Make sure your team is aware of the benefits from working together. Shape strategies that will work for your team and encourage them to work together as well as towards the security guard company’s mutual goals.

Give And Receive Constructive Feedback

If you do not give your security guard team members feedback after they have made a mistake, they might get an impression that it’s okay to repeat that same mistake again. Please don’t do that. 

Be transparent by giving constructive criticism and positive feedback often. It will help them understand where you’re coming from and what your expectations are. You can also be transparent by admitting mistakes and being vulnerable with your security guards. This will show them that you’re not perfect either. 

Don’t Play The Blame Game

Every mistake is a learning opportunity. But when you blame others you give up not only your power to change but also take the others power to do so. Therefore, step right away from the philosophy of blaming and shaming security guards for mistakes. 

In fact, remember if you track your security guards’ mistakes but say nothing about their victories, you are technically begging for your best performing security guards to leave and only the most fearful ones to stay.

Promote A Culture Of Open Communication

Open communication is one of the most important aspects for building trust. Which is why you need to get everyone on your team talking to one another in an honest and meaningful way, meet regularly, so that all the security guard team members have a chance to talk about their progress in person even when Security Guard App’s reports and modules can easily do that, and discuss any problems that they are experiencing.

Discourage Micromanagement

Please do not micromanage. We cannot emphasise it enough because most micromanagement is rooted in distrust. And micromanagers are afraid of the fact that if they don’t manage the team members well, they will make catastrophic errors. When you are breathing down your team’s collective neck that’s exactly how productivity decreases and costs the security guard company its clients.

How do you build trust within your security guard team? Share us with your secrets to help others grow and streamline their security guard business.

Key Problem-Solving Skills You Need To Be A Security Guard

Problem-solving skills are one of the most valuable traits that most employers look for in potential security guards. To be a successful security guard, you must know how to solve problems effectively as they arise. Well, if that’s not the case right now, know that it’s absolutely okay. Not every security guard tasked with some form of problem-solving in their workplace is good at it initially.

So, before you begin working on it, understand you must recognize the crucial components involved in problem-solving. You must exactly know the kind of problem-solving skills you’ll need to level up your game. It’s important to get pretty specific right from the beginning.

Therefore, today we are going to introduce you to 8 effective problem-solving skills that successful security guards are learning about, developing, and implementing in their security guard teams.

Despite being identified as a separate skill, various other related skills contribute to this ability. And they are exactly what enables the security guards to determine the source of a problem and find an effective solution.

Whether you are searching for a job right now or currently working with multiple security guard teams and looking to improve your problem-solving skills and associated abilities to make you a stronger candidate, we hope this infographic helped you. These skills will go a long way to benefits you at every step of your career. So, what are you waiting for?

Training Your Security Guards Is Crucial: Here’s Why

Unreliable security guard companies often overlook the need to train their security guards, and that’s what makes their security services less efficient. When the security services of the security guard companies do not meet the requirement of the clients, no matter what actions are taken to resolve the problem, it deteriorates the overall client experience. Trained security guards amp up security patrol services that clients depend on. 

Here’s a list of ways security guard training promotes the efficiency of security guards, let’s take a look.

  1. Security guard training makes all the difference when it comes to deterring criminal activities on site. It equips the security guards with the observational skills required to identify and deal with suspicious behavior and technology like that of the Security Guard App to report it in real-time.
  2. Training your security guards makes them more proficient. It further improves the way they communicate. Having dynamic personal and social skills is crucial in cultivating a relationship with the customer and employees of businesses that hire you.  
  3. Training is eventually what equips the security guards with the knowledge and expertise to identify and handle potential security threats on client sites. Because of it, your clients will be able to not only save money but also get new clients and retain the old ones.
  4. Security guards frequently have to intervene when problems arise on client sites and become involved in risky situations. Security guard training ensures they can stay calm and de-escalate these situations effectively, preventing a potential violent outcome.
    Security Guard Companies
  5. Not all security guards are familiar with what they are and are not legally allowed to do. The security guard training enables them to know the law, the rules, and regulations surrounding the arrest procedure. It helps them understand when situations call for an arrest, how to conduct one, and much more.
  6. Security guards are often required to operate surveillance machines and alarms on the client site. Being trained in it and controlling traffic makes it easier for them to control and watch who goes in and out of promises while guarding the client site.
  7. Security guard training is also strongly associated with the increased safety of the security guards. Trained security guards are less likely to be injured while on the job as they will be more conscious of the potentially hazardous situation they may encounter on client sites.

Security guard training helps security guards to be ready to quickly make intelligent decisions while under duress. It allows them to be more aware of the general operations of the client’s sites which they are protecting. Security guard training is crucial for every guard out there to not only secure client’s sites but also to maximize their overall performance.

Tips To Retain Good Security Guards

When clients hire a dedicated security guard company, they expect high-quality security guard services that are customized to the unique needs of their business. While doing so, they take several factors into consideration, crucial for ensuring the security of their business and personnel. But the real question here is that what are you doing to make your security guard services stand out from the rest? Are you getting the right security guards on your team?

Here are our top tips for every security guard company to start improving their security guard services effectively:

Security Guard Company

Delivering high-quality security guard services is essential. The real task is working on improving security guard services to make them extraordinary. To do just that and more, try Security Guard App an intuitive mobile app that is available on both Android & iOS platforms. If you haven’t downloaded it yet, head to securityguard.app and also to gain more insight.